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Welcome to Compass Counselling Service

Since 1998, Compass has been helping people suffering from anxiety, stress, depression, family relationship problems, and bereavement: difficulties we can all encounter at different times in our lives.

Accredited by the British Association for Counselling and Psychotherapy, and a registered charity, Compass provides quality counselling in a professional, confidential setting in quiet premises close to Lymington High Street, and serving the communities of South Hampshire and the New Forest.

What is Counselling?

Counselling, and psychotherapy, give you a space to talk openly, explore your feelings and gain new understanding. This can really help when you are feeling anxious, stressed, stuck in depression, experiencing difficulties at work, or struggling with conflicts in your family relationships. Talking things through with a professional counsellor or psychotherapist can enable you to gain the perspective you need in order to resolve things and move on.

A Counsellor is impartial and supportive. Counsellors have an understanding of emotional development and the problems faced by individuals and their families. They can help identify the area and source of a concern, and can aid the individual to come to terms with and manage difficulties. Your counsellor will be trained to listen and to help you understand your situation and find new ways to manage your difficulties.

Find out more about the different types of counselling we offer by Clicking Here

Could talking help you?

Most of us experience a time in our life when things become difficult. Sometimes things feel like they are too much to cope with. Talking things through with a trained counsellor or psychotherapist might help you if you:

* are unhappy, anxious or experience depression
* need to talk over painful recent or past events
* are having difficulty with close family members
* are dissatisfied with the quality of your relationships
* are feeling tense and insecure, puzzled about why you react as you do to events or to people
* want to relate more easily to others
* feel empty or isolated
*are struggling with bereavement or loss
* feel aimless about life

It’s hard to make lasting changes in your life, but seeing a counsellor at Compass can really make a difference.

Read more on our About Counselling and FAQ pages.

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Why should I choose Compass? Quality of Service

  • Compass is accredited by the British Association of Counselling and Psychotherapy (BACP) and works to their ethical framework. Our accreditation requires us to maintain high levels of professional practice. Visit the BACP website
  • Our counsellors are professionally trained and all receive regular clinical supervision by carefully selected and experienced supervisors.
  • Compass, covering Lymington and the New Forest area, is a member of the National Counselling Network.

The National Counselling Network (NCN) is a group of BACP or BPC Accredited centres which hold a common aim to offer high quality and professional counselling to their local communities. In addition to being psychodynamically oriented, members are different from other organisations as they deliver professional, affordable/low cost counselling and ensure that new clients are seen in a relatively short timeframe. See the NCN website

What people have said about us:

  • "Able to cope more. Less time spent feeling isolated and has helped me to open up to others."
  • "It has helped me to regain control of my life ."
  • "Very helpful in helping me come to terms with the grief I experienced from losing my Mum."
  • "Life has been easier to cope with."
  • "I feel a lot more confident in myself and take people's feelings into account more. I enjoy life a lot more now and am excited about the future."
  • "The counselling has helped me to understand myself and made me a stronger, more confident person. It has improved my relationship with my husband. I feel a better and happier person".
  • "It has been a real turning point in my life. I have gone from the depths of despair to happiness."
  • "Made me more confident in myself, helped me put my anxiety to one side".
  • "I have made hoops and bounds in my social and work life."
  • "I feel stronger and more able to cope with my daily life. I am less anxious and irritable – my relationships are more stable and I have a lighter happier outlook."
  • "I had someone to talk to about my feelings when I felt unable to talk to my family - it helped me cope when I felt judged or misunderstood by family members".

Find out more on our About Compass page

How much does it cost?

Compass is affordable too. As a charity, we don't charge fixed fees, but will discuss your fee with you, according to your circumstances.

If you are in receipt of means-tested benefits or are on a low income we are able to offer a reduced cost service to a limited number of clients (see full details below).

Your first consultation and the cost

Initially you will meet one of our counsellors for a consultation lasting up to an hour and a half when you will be able to talk about your situation. Our administrator will aim to offer you this appointment within 2-3 weeks. The contribution required towards the cost of this consultation is currently 45 which is payable via credit/debit card over the phone at the time the appointment is made.

After this first appointment you can decide whether you want to continue with counselling. If the counsellor considers that Compass is not the best service for you, then he/she will try to suggest other agencies which may be more suited to your particular needs.

Subsequent appointments and the cost

If you decide to continue with counselling this will normally be arranged with another counsellor who will be available to you on a weekly basis at the same time each week. Each weekly counselling session will last for 50 minutes.

The cost of each weekly counselling session at Compass is 45 and we do ask you to contribute this full amount if you can. If you are unable to meet this cost, we ask you to contribute as much as you can reasonably manage.

If you are in receipt of means-tested benefits or are on a low income, we are able to offer a limited number of reduced cost places. Under this scheme, your contribution towards each session, including the initial consultation, is reduced to 15.

As a non-profit making charity, the minimum contribution that we can afford to accept towards the cost of counselling sessions is kept under constant review.

Contributions towards counselling costs are reviewed with your counsellor every six months.

If you cancel or fail to attend your booked session, we still require you to make your contribution. This is because your counselling session is reserved for you each week and cannot be offered to anyone else.

How to book an initial appointment

If you are looking for a counsellor in the Lymington, New Forest or Hampshire area, call us to book an initial consultation.

By phone - 01590 674011

The Compass telephone line is manned between 10-4pm on Mondays and 9-1pm Tuesdays to Fridays. Outside of these times there is an answerphone so please be prepared to leave a contact number which you are happy for us to use and we will call you on the next day, excluding weekends.

See further details about costs and appointments on our Appointments Page


Compass is a registered charity which offers counselling services at a reduced fee for those in the local community who would otherwise not be able to afford it.

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    We can only operate through the generous voluntary contributions towards our service and some of our donators are shown here.

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    The Hampshire & Isle of Wight Community Foundation (HIWCF) is an independent charitable trust

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    Redrow Homes awarded us a grant as a part of their Building Our Community campaign in Lymington. Sales Director, Mark Vanson (far left) presented the cheque to John Barns our Chair of Trustees (second left) and Sylvia Barns our Chair of Executives, with Town Mayor Cllr Barry Dunning present.

Make a Donation

As a charity, we are always in need of funds to help us continue our vital work. Use the button below to make a donation either through your paypal account, or with your credit/debit card.

Student Placements

Compass offers placements for: -

  • Fully qualified counsellors.
  • Student counsellors who have reached an appropriate level in their training and wish to increase their experience and hours.

    Based in our bespoke offices in Lymington, Hampshire, successful applicants will have the opportunity to work in an organisation that works to high professional standards with free weekly supervision and good opportunities for professional development.

    To apply or find out more, send an email or telephone the office on 01590 674011.

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    We are listed in the Counselling Directory and you can see our entry on their website.

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    A Safe Place to Talk

    Compass Counselling Service (New Forest) Ltd
    Registered in England No: 3652513 Charity No: 1078724
    Registered Office: Compass House, 50 Gosport Street,
    Lymington, Hants SO41 9BB

    ©2018 Compass Counselling Service New Forest Ltd — powered by WebHealer :: Last Updated 5/12/2018