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Welcome to Compass Counselling Service

Since 1998, Compass has been helping people suffering from anxiety, stress, depression, family relationship problems, and bereavement: difficulties we can all encounter at different times in our lives.

Accredited by the British Association for Counselling and Psychotherapy, and a registered charity, Compass provides quality counselling in a professional, confidential setting in quiet premises close to Lymington High Street, and serving the communities of South Hampshire and the New Forest.

What is Counselling?

Counselling, and psychotherapy, give you a space to talk openly, explore your feelings and gain new understanding. This can really help when you are feeling anxious, stressed, stuck in depression, experiencing difficulties at work, or struggling with conflicts in your family relationships. Talking things through with a professional counsellor or psychotherapist can enable you to gain the perspective you need in order to resolve things and move on.

A Counsellor is impartial and supportive. Counsellors have an understanding of emotional development and the problems faced by individuals and their families. They can help identify the area and source of a concern, and can aid the individual to come to terms with and manage difficulties. Your counsellor will be trained to listen and to help you understand your situation and find new ways to manage your difficulties.

Find out more about the different types of counselling we offer by Clicking Here

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Could talking help you?

Most of us experience a time in our life when things become difficult. Sometimes things feel like they are too much to cope with. Talking things through with a trained counsellor or psychotherapist might help you if you:

* are unhappy, anxious or experience depression
* need to talk over painful recent or past events
* are having difficulty with close family members
* are dissatisfied with the quality of your relationships
* are feeling tense and insecure, puzzled about why you react as you do to events or to people
* want to relate more easily to others
* feel empty or isolated
*are struggling with bereavement or loss
* feel aimless about life

It’s hard to make lasting changes in your life, but seeing a counsellor at Compass can really make a difference.

Read more on our About Counselling and FAQ pages.

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Why should I choose Compass? Quality of Service

  • Compass is accredited by the British Association of Counselling and Psychotherapy (BACP) and works to their ethical framework. Our accreditation requires us to maintain high levels of professional practice. Visit the BACP website
  • Our counsellors are professionally trained and all receive regular clinical supervision by carefully selected and experienced supervisors.
  • Compass, covering Lymington and the New Forest area, is a member of the National Counselling Network.

The National Counselling Network (NCN) is a group of BACP or BPC Accredited centres which hold a common aim to offer high quality and professional counselling to their local communities. In addition to being psychodynamically oriented, members are different from other organisations as they deliver professional, affordable/low cost counselling and ensure that new clients are seen in a relatively short timeframe. See the NCN website

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What people have said about us:

  • "Having someone impartial to talk to has helped me not to feel a burden to friends and really helped ease feelings of loneliness and despair."
  • "I have seen huge benefits in all areas of my life - improving my relationships with family, friends and partner. I feel happy to be myself."
  • "It has given me the time and space to re-orient myself and see much more clearly how grief has affected me."
  • "Compass has made counselling accessible to me when I felt I had no hope."
  • "I feel stronger and more able to cope with my daily life. I am less anxious and irritable, my relationships are more stable and I have a happier outlook."
  • "Both my physical and mental health have improved as a result of counselling. I am back at work, can walk mostly unaided and have more resilience to deal with the demands of life my physical conditions present to me".
  • "Counselling has enabled me to get perspective on the events in my life and understand the nature of my depression. I am simply better able to cope and to live."
  • "I am literally a different person. Before counselling I was in pieces and my self esteem was on the floor. Now I am stronger and more confident than I have been for years. The help my Counsellor gave me has been amazing and turned my life around".
  • "I am able to cope more. Less time spent feeling isolated and has helped me open up to others."
  • "My counsellor has helped me understand behaviours and feel less overwhelmed by fear and anxiety".
  • It feels a good safe environment and confidential."

Find out more on our About Compass page

How much does it cost?

Compass is affordable too. As a charity, we don't charge fixed fees, but will discuss your fee with you, according to your circumstances.

If you are in receipt of means-tested benefits or are on a low income we are able to offer a reduced cost service to a limited number of clients. (see full details below).

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Your first consultation and the cost

Initially you will meet one of our counsellors for a consultation lasting up to an hour and a half when you will be able to talk about your situation. Our administrator will aim to offer you this appointment within 2-3 weeks. The contribution required towards the cost of this consultation is currently 45 which is payable via credit/debit card over the phone at the time the appointment is made. If you are in receipt of means-tested benefits or are on a low income, we are able to offer a limited number of appointments at the reduced rate of 15.

During this appointment you can discuss your situation with the counsellor and the counsellor will explain how Compass works. If the counsellor considers that Compass is not the best service for you, then he/she will try to suggest other agencies which may be more suited to your particular needs.

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Subsequent appointments and the cost

If you wish to continue with counselling, this will normally be arranged with another counsellor who will be available to you on a weekly basis at the same time each week. Each weekly counselling session will last for 50 minutes.

The cost of each weekly counselling session at Compass is 45 and we do ask you to contribute this full amount if you can. If you are unable to meet this cost, we ask you to contribute as much as you can reasonably manage.

If you are in receipt of means-tested benefits or are on a low income, we are able to offer a limited number of reduced cost places. Under this scheme, your contribution towards each session is reduced to 15.

As a non-profit making charity, the minimum contribution that we can afford to accept towards the cost of counselling sessions is kept under constant review.

Contributions towards counselling costs are reviewed with your counsellor during the counselling to take account of any changes in your circumstances.

If you cancel or fail to attend your booked session, we still require you to make your contribution. This is because your counselling session is reserved for you each week and cannot be offered to anyone else.

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How to book an initial appointment

If you are looking for counselling or psychotherapy in the Lymington, New Forest or Hampshire area, call us to book an initial consultation.

By phone - 01590 674011

The Compass telephone line is manned between 10-4pm on Mondays, 9-1pm Tuesdays and Wednesdays, 9-2pm Thursdays and 9-3pm Fridays. Outside of these times there is an answerphone so please be prepared to leave a contact number which you are happy for us to use and we will call you back the next day, excluding weekends.

See further details about costs and appointments on our Appointments Page

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Compass is a registered charity which offers counselling and psychotherapy services at a reduced fee for those in the New Forest local community who would otherwise not be able to afford it.

We can only operate through the generous voluntary contributions towards our service and some of our donators are shown here.

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    Lymington & Pennington Town Council
    awarded us grants in 2017 and 2018

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    Residents Steve and Gill have been making marmalade to sell for Charity for 6 years, they chose Compass Counselling in Gosport Street to receive the donations raised this year a total of 1000 - that's around 400 jars of marmalade!

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    The Hampshire & Isle of Wight Community Foundation (HIWCF) is an independent charitable trust

Home. Redrow Grant
    Redrow Homes awarded us a grant as a part of their Building Our Community campaign in Lymington.

    Sales Director, Mark Vanson (far left) presented the cheque to John Barns our Chair of Trustees (second left) and Sylvia Barns our Chair of Executives, with Town Mayor Cllr Barry Dunning present.

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    New Forest District Council awarded us a grant in 2018/19

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Make a Donation

As a charity, we are always in need of funds to help us continue our vital work. Use the button below to make a donation either through your paypal account, or with your credit/debit card.

Student Placements

Compass offers placements for: -

  • Fully qualified counsellors.
  • Student counsellors who have reached an appropriate level in their training and wish to increase their experience and hours.

    Based in our bespoke offices in Lymington, Hampshire, successful applicants will have the opportunity to work in an organisation that works to high professional standards with free weekly supervision and good opportunities for professional development.

    To apply or find out more, send an email or telephone the office on 01590 674011.

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    We are listed in the Counselling Directory and you can see our entry on their website.

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    A Safe Place to Talk

    Compass Counselling Service (New Forest) Ltd
    Registered in England No: 3652513 Charity No: 1078724
    Registered Office: Compass House, 50 Gosport Street,
    Lymington, Hants SO41 9BB

    ©2019 Compass Counselling Service New Forest Ltd — powered by WebHealer :: Last Updated 20/9/2019